Effective Date: December 8, 2025
At Petals & Stems, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website or services.
Personal Information: Name, email address, phone number, billing and delivery addresses, payment information when placing orders.
Business Information: Company name, business address, corporate account details for our corporate clients.
Usage Data: IP address, browser type, device information, pages visited, and interaction with our website through cookies and analytics.
Communications: Messages, consultation requests, customer service interactions, and feedback.
We do not sell your personal information. We may share data with:
We implement industry-standard security measures to protect your information, including:
While we strive to protect your data, no internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.
You have the right to:
To exercise these rights, contact us at privacy@petalsandstems.com
We use cookies and similar technologies to enhance your experience, analyze website traffic, and personalize content. Types of cookies we use:
You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Order and transaction records are retained for 7 years in accordance with accounting and tax regulations.
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately for deletion.
If you access our services from outside the United States, your information may be transferred to and processed in the U.S. By using our services, you consent to such transfers. We implement appropriate safeguards for international data transfers.
We may update this Privacy Policy periodically. Material changes will be communicated via email or website notification. Continued use of our services after changes constitutes acceptance of the updated policy.
For privacy-related questions or concerns:
Email: privacy@petalsandstems.com
Phone: (212) 555-1234
Mail: Petals & Stems, Attn: Privacy Officer
450 Park Avenue, Suite 1200, New York, NY 10022